Privacy policy

Last Updated: July 20, 2026

Torrtkitty (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect information when you visit, browse, or make a purchase through:

Website:
www.torrtkitty.com

1. About Torrtkitty

Torrtkitty is an independently operated online retail store specializing in women’s fashion, dresses, and modern wardrobe essentials.

Contact Information:

Email:
hello@torrtkitty.com

Phone:
+1 317-937-7035

Business Address:

Torrtkitty
4032 Valleyview Ave
Steubenville, OH 43952
United States

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information provided by service providers that support our business operations.

Information You Provide

When you place an order, contact us, or interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation information
  • Customer service communications
  • Return or refund information

Order and Payment Information

When you make a purchase, we collect information necessary to process and fulfill your order, including:

  • Products purchased
  • Order number
  • Shipping information
  • Transaction status

Payment information is processed through Shopify and applicable third-party payment providers.

We do not store full credit card or debit card numbers on our own website or servers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Products viewed
  • Traffic source
  • Cookie and tracking information

This information helps us operate, improve, analyze, and secure our website.

3. How We Use Your Information

We may use your information for the following purposes:

Order Processing and Fulfillment

To:

  • Process payments
  • Confirm orders
  • Ship products
  • Provide delivery updates
  • Manage returns and refunds

Customer Support

To respond to:

  • Questions
  • Order requests
  • Return requests
  • Refund inquiries
  • Product-related concerns

Website Improvement

To:

  • Improve website performance
  • Understand customer preferences
  • Improve shopping experience

Fraud Prevention and Security

To:

  • Verify orders
  • Detect suspicious activity
  • Protect our customers and business

Marketing and Advertising

To:

  • Measure advertising performance
  • Improve marketing campaigns
  • Provide relevant advertisements

Legal Compliance

To comply with applicable laws, regulations, accounting requirements, and legal requests.

4. Shopify and Service Providers

Our website is powered by Shopify, which provides the ecommerce platform used to operate our online store.

We may share information with service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers and fulfillment providers
  • Customer support services
  • Fraud prevention providers
  • Analytics providers
  • Advertising platforms

These providers may receive information as reasonably necessary to provide their services and support our business operations.

5. Advertising and Marketing Technologies

We may use advertising and marketing technologies, including Pinterest advertising tools, Google services, and other applicable marketing platforms, to measure advertising performance and improve our marketing efforts.

These technologies may collect information such as:

  • Pages viewed
  • Products viewed
  • Add-to-cart activity
  • Purchase activity
  • Device information
  • Browser information
  • Cookie identifiers
  • Advertising interaction data

We may use this information to:

  • Measure advertising performance
  • Understand customer interactions
  • Improve advertising campaigns
  • Create more relevant advertising audiences

These platforms process information according to their own privacy policies and settings.

6. Google Advertising and Analytics

We may use Google services, including Google Analytics and Google Ads, to analyze website activity, measure advertising performance, and improve our services.

These services may collect information such as:

  • Device information
  • Browser information
  • Website activity
  • Traffic source
  • Advertising interactions
  • Conversion information

Our products may also be submitted to Google Merchant Center and related Google shopping services to display product information and provide shopping-related experiences.

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to support website functionality and improve your shopping experience.

Cookies may be used for:

  • Website operation
  • Shopping cart functionality
  • Security
  • Analytics
  • Advertising measurement
  • Marketing purposes

You can control cookies through your browser settings.

Some advertising platforms may allow you to manage your advertising preferences through their own settings.

Disabling cookies may affect certain website functions.

8. How We Share Information

We do not sell personal information for monetary compensation.

We may share certain information with service providers, advertising providers, and analytics providers as reasonably necessary for purposes such as:

  • Order fulfillment
  • Payment processing
  • Customer support
  • Website analytics
  • Advertising measurement
  • Fraud prevention

We may share information with:

  • Shopify
  • Payment providers
  • Shipping and fulfillment partners
  • Fraud prevention providers
  • Analytics providers
  • Advertising platforms
  • Professional advisors when necessary
  • Legal or regulatory authorities when required by law

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to restrict or object to certain processing
  • The right to opt out of certain marketing communications
  • The right to opt out of certain targeted advertising activities

To exercise applicable privacy rights, contact us at:

Email:
hello@torrtkitty.com

We may take reasonable steps to verify your identity before processing certain privacy requests.

10. Your Privacy Choices

You may:

  • Unsubscribe from marketing emails by using the unsubscribe link included in marketing messages
  • Control cookies through your browser settings
  • Manage advertising preferences through applicable advertising platforms

Where required by applicable privacy laws, we will process valid privacy requests.

11. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing services
  • Processing orders
  • Maintaining business records
  • Complying with legal obligations
  • Resolving disputes
  • Preventing fraud

12. Data Security

We take reasonable measures to protect personal information.

Payment processing is handled through Shopify and applicable payment providers using secure payment systems.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

13. International Visitors

Our website primarily serves customers in the United States.

If you access our website from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate.

14. Children’s Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us:

Email:
hello@torrtkitty.com

We will take appropriate steps as required by applicable law.

15. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

Torrtkitty

Website:
www.torrtkitty.com

Email:
hello@torrtkitty.com

Phone:
+1 317-937-7035

Business Address:

4032 Valleyview Ave
Steubenville, OH 43952
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.